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SailRadios.com Inc.

SailRadios.com Inc. is a premier communication and navigation provider that offers a wide selection of marine electronics.  We are dedicated to providing you with a valuable shopping experience that will leave you extremely satisfied.  We offer quality products from major manufacturers at low prices.  Trust us to take care of all your needs delivered fast and problem-free.

Our toll-free sales phone number is 1.800.701.5740 and is available Monday - Friday from 8 AM to 8 PM EST.  

Payment

We accept Visa & Master Card.  All order information is encrypted so you can feel safe using the secure on-line ordering system.  However, we also accept orders via phone, fax. Telephone orders are accepted Monday-Friday, 8 AM - 8 PM EST.  Please note that all prices on this website are in US dollars.  All credit card orders are subject to verification.  Orders where the shipping address is different than the credit card billing address may be delayed for verification (usually one business day).  Fraudulent orders will be prosecuted to the fullest extent of the law.

Shipping

Most in-stock orders are shipped within 24 hours.  You will be promptly notified if your order happens to be out-of-stock (stock status is also displayed on the product webpage).  Most out-of-stock orders ship within two weeks.  A time estimate will be given for out-of-stock orders and you will have the opportunity to cancel your order at any time before shipment.   We do not charge your credit card for out-of-stock orders until the item is shipped.   Items are shipped UPS Ground for non-expedited domestic orders.   Please note that your item may ship from warehouses across the US depending on availability. We make every effort to ship from locations closest to our customers.   Items are shipped Monday - Friday excluding holidays. Overnight and two day delivery options exclude Saturday, Sunday, and major holidays.  A signature may be required for delivery.  Claims of shipment damage, incorrect/missing items, or non-receipt of goods must be made within 10 days.

 

Return Policy
SailRadios.com Inc.  Accepts returns for thirty (30) days after shipment.  Buyer is responsible for all return shipping costs.  Defective products are returnable for 30 days without restocking fees. A 10% RE-STOCKING FEE APPLIES TO ALL NON-DEFECTIVE RETURNS OR EXCHANGES.  Shipping costs are non-refundable.  Customer must request a return merchandise authorization (RMA) through our website to receive instructions for returning the package. An RMA number will be issued with instructions for returning the package within two business days.  All returns without an RMA number will be refused. All packaging materials and parts must be included for a refund. We reserve the right to refuse returns with missing parts. Products damaged by the customer during installation may be given a partial refund or refused altogether.  Claims of shipment damage, incorrect/missing items, or non-receipt of goods must be made within 10 days.

Sales Tax
Orders shipped to Ontario, Canada will be charged the 13% HST sales tax.